I accept Paypal and Direct checkout.
*Items are all made to order unless stated READY TO SHIP in item description. Production time varies by item and can change at any time based on current workload and order volume. Please read item descriptions and production times carefully and ask ANY questions prior to purchase.
*Standard shipping is USPS First Class Mail. Shipping upgrades are available see listing for pricing and availability.
**Paying for expedited shipping DOES NOT speed up production time. Orders are handmade in the order they are received. If you have a concern about the time frame please don't hesitate to ask.
*You will receive an email with tracking information when your order has been packed for shipping. Please allow 24-36 hours for tracking information to be updated.
*Orders in the US and select countries are shipped with tracking (delivery confirmation) This information will be in the email or can be found on your Etsy receipt.
*The USPS website gives estimated delivery dates these are not a guaranteed date! The estimated delivery time is IN ADDITION to the processing time noted in the listing. If the weather is bad your package will be delayed. Your patience and understanding is appreciated when circumstances are out of my control.
*International customers: Shipping fees DO NOT include taxes, duties or other fees that might be charged by your country. The buyer is responsible for paying any additional fees.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buying online is often tricky. I try my best to take clear pictures and describe items as accurately as I can. Please ask any questions you like before you buy. If you receive your item and would like to return it please send me a message thru ETSY CONVO and we can talk about a solution.
**Shipping fees are NOT refundable and buyer assumes all charges for return shipping.**
*Packages are not considered lost until at least 2 weeks after ship date for US and 30 days for international. I will work with you to locate your package at any time but no refunds or replacements will be shipped until after this time frame. (expedited and special services have varying delivery windows - please convo with any question or concerns if shipping upgrades are purchased)
PLEASE PLEASE PLEASE - double check your address before submitting order! If you notice an error/typo/old address after your order is placed send message thru ETSY (not email) immediately with correction.
Packages returned to sender due to incorrect address with be refunded (less shipping) and returned to inventory. Packages delivered to incorrect addresses or lost due to address errors will not be refunded or replaced.
I am currently not accepting any new wholesale accounts. If you have placed an order in the past please contact me through Etsy messages to place an order.
Convo for any special requests and I will be happy to work with you on a special item. Please note that any color changes, sizes, hardware changes or custom design may have an extra charge and/or take additional time to produce.
Please remember that all items are made by hand as ordered so special requests after Nov. 1 may not be able to be produced and shipped in time for Christmas. However, don't hesitate to ask.
Tassels and key chains are wrapped in tissue paper and packaged in individual paper gift bags.
All jewelry is packaged in small jewelry box.
Orders marked as a gift will receive a gift receipt with option for gift message and complimentary ribbon bow.
Upgrade to wrapping paper and paper flower embellishment available for only $4 for up to 3 items. Simply choose gift wrap during checkout and indicate if you would like all items wrapped together or separate. To gift wrap more than 3 items separately please convo for a special listing.
Absolutely! You MUST make a separate purchase for each address. Simply enter the address you wish to ship to during checkout and check item as a gift.
Gift list. Done.
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You will receive an email letting you know your package has been shipped when your order has been packed and prepped to be picked up by the carrier. Please allow 24-36 hours for the tracking information to be updated.