Shipping, Returns & Refunds
SHIPPING ALERT! orders placed June 19 - July 6 will begin shipping July 6 in the order they were received.
- Shipping is currently available to US and Canada.
US Shipping = $2.99 flat rate for standard shipping. Orders $35+ ship free!
Canada Shipping = $12.99 flat rate for standard shipping. Orders $75+ ship free!
Most items ship within 3-5 days of purchase.
- Refunds and Returns
Unused condition means jewelry must be returned in original packaging (on ear cards, with plastic backings and in the box)
>>Buyer assumes all charges for return shipping and will not be refunded until package has been received back. A prepaid return label can be provided and cost will be deducted from refund.
>>Packages are not considered lost until at least 2 weeks after ship date for US and 30 days for international. We will work with you to locate your package at any time but no refunds or replacements will be shipped until after this time frame. (expedited and special services have varying delivery windows - please email with any question or concerns if shipping upgrades are purchased)
>>Please be aware of certain weather conditions that may impact the delivery of your package. No refunds will be made for packages delayed by weather, ie. snow storms, hurricanes, etc.